The Service Sales Engineer initiates, promote and develop sales opportunities in the assigned region for the range of Company’s products, with special emphasis on growing the assigned industry business volume and achieving the sales and income targets set by the Company.

Responsibilities

• Execute the entire selling process of identifying customers through sales leads, cold calls, etc and creating demand and capturing orders by building relationships and formulating product solutions and specifications based on customers' needs to ensure the meeting of sales quota and contribution towards sales revenue.
• Prepare quotations and tenders, negotiate terms and check all commercial terms of offer and order of acceptance so as to ensure compliance with Levels of Authority and other relevant MIS policies.
• Monitor and follow up with on-going orders to ensure prompt and accurate delivery of goods to customers based on customers' requirements and specifications.
• Actively use the Customer Relationship Management (C4C) tool in monitoring, analyzing and communicating monthly sales data in daily work to manage personal targets and contribute to product and service planning.
• Prepare Long Terms Maintenance Contracts to all customers.
• Periodically conduct market research to understand trends in the industry as well as identify potential customer needs. This includes providing information such as potential sales leads, inquiries, request for products, etc to relevant sales colleagues so as to promote a team cohesive environment.
• Keep abreast of new updates of products and services, competitors' activities as well as updating promotional and sales materials so as to better identify and target potential customers.
• Participate in marketing events such as seminars, trade shows, and telemarketing events (as and when required) and do sales presentations on products to support marketing efforts at targeted potential customers.
• Establish and maintain long-term customer satisfaction by way of periodic visits to customers to monitor performance of delivered products and services.
• Conduct periodic monitoring of accounts receivables and coordinate with Finance Department to ensure timely invoicing and follow up with customers (whenever required) to ensure prompt collection of overdue debts.

Qualifications

• Preferably Diploma holder of Electromechanical / Mechanical / Electrical / Electronic course.
• 2 to 3 years’ sales experience from process automation, system integration/design, building automation, air conditioning or heavy industry will be considered. Candidates with qualifications but without related industry sales background will also be considered.
• Good communication skills.
• Creative and innovative thinker with good business acumen.
• Friendly disposition, proactive and a good team player

Please refer to job description.