The Procurement Officer – Systems & Digital Solutions will be responsible for overseeing the procurement systems, ensuring seamless integration and alignment with organizational needs and digital transformation goals. This role will be integral to optimizing procurement systems and ensuring their effectiveness in driving operational efficiency. The officer will work closely with cross-functional teams, IT, and system vendors to ensure that procurement systems, particularly SAP and other digital tools, are functioning efficiently and evolving in line with business requirements.

KEY RESPONSIBILITIES:

•Act as the primary administrator for procurement systems, ensuring configurations align with business needs and compliance standards. Regularly review and maintain seamless integration of SAP with other procurement tools (e.g., C-Flow), adapting to organizational changes and procurement strategies.

•Serve as the primary point of contact for system-related issues, efficiently diagnosing and resolving problems to minimize downtime. Collaborate with IT and system support teams to escalate and resolve complex technical challenges.

•Develop and maintain a robust knowledge base, including troubleshooting guidelines and system user guides, to address common system challenges. Conduct training sessions and keep system process documentation updated to empower users and reduce reliance on external support.

•Design and manage dashboards and reports, providing actionable insights into procurement performance metrics. Leverage system data for strategic decision-making, including spend analysis and PR-to-PO conversion performance.

•Assess and recommend new technologies to enhance procurement operations and align with industry best practices. Lead system implementation projects, including testing, deployment, and managing change across teams.

QUALIFICATIONS: 

•Bachelor’s degree in Information Technology, Business Administration, Supply Chain Management, or a related field.

•3-5 years of experience in procurement systems management, particularly SAP and other digital procurement tools.

•Proven experience in troubleshooting procurement system issues, implementing system upgrades, and managing system integrations.

•Strong knowledge of SAP and other procurement tools (e.g., C-Flow, e-sourcing platforms).

•Proficient in designing and creating dashboards and reports, with a focus on procurement metrics and spend analysis.

•Strong analytical skills, with the ability to interpret data and generate actionable insights for decision-making.

•Excellent verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.

•Detail-oriented, proactive, and results-driven with a focus on continuous improvement.

Please refer to job description.