• Conduct periodic monitoring and quality assurance of due diligence controls.
• Lead impact analysis assessment sessions related to technology change requirements, operational procedures, and processes.
  
  
  

• Oversee the clean-up strategy, execution, and recommendation for customer data.
• Ensure clean and accurate customer data to meet regulatory and AML compliance.
• Monitor and analyze QA results and trends to identify areas for improvement.
  
  
  

• Maintain a holistic view of customer lifecycle management, including onboarding, event-driven reviews, periodic CDD (Customer Due Diligence) reviews, and offboarding.
• Support investigations related to Trust & Security (T&S) and manage customer escalations, specifically those concerning data issues.
  
  
  

• Manage interactions with vendors on day-to-day operations.
• Lead business reviews, cadences, meetings, and huddles with vendors to ensure alignment and performance.
  
  
  

Please refer to job description.