MediCard Philippines Inc. Customer Management Assistant (Temporary WFH)

Customer Management Assistant (Temporary WFH)

MediCard Philippines Inc.

₱15-20K[Mensual]

Remoto1-3 Anos ExpBacharelTempo Inteiro

Detalhes remotos

Abrir País：Filipinas

Requisitos de Idioma：Portuguese-Brazil | Tagalog

Este trabalho remoto está aberto para candidatos em países específicos. Por favor, confirme se deseja continuar, apesar das restrições de localização.

Descrição do Trabalho

Handles telephone inquiries and provides corresponding assistance promptly.
Prepares the patient Information sheets of phone-in reports of hospital admissions.
Coordinates with the Underwriting Department and the Revenue Management Department to verify the membership and payment status of members who are availing their benefits whether in-patient or out-patient basis.
Receives and logs customer complaints using the specified form and tries to deliver solutions/actions to these complaints.
Assist internal customers to their various concerns.
Willing to work in Alabang

Requisito

Graduate of any 4- year course preferably any medical-related course.
Knowledgeable in customer assistance, call center handling.
Above average communication skills.
must be FLUENT in AT LEAST ONE of the following: Cebuano, Ilocano, or Kapampangan

Atendimento ao clienteCentral de AtendimentoExcelente Habilidades de Comunicação