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TEST Company by Shania

£324-389[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and complaints effectively and efficiently.
  • Maintain a positive, empathetic, and professional attitude towards customers.
  • Document interactions and feedback in the company database.
  • Collaborate with team members to improve overall customer satisfaction.

Requirements

  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Proficiency in the English language, strong customer service skills, excellent organizational abilities, and effective people skills.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and provide product information.
  • Working Conditions: Office environment, with potential for hybrid or remote work options.
  • Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.
English LanguageCustomer ServiceOrganizational SkillsPeople Skills
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Shania Olazo

RecruiterTEST Company by Shania

Working Location

SM Aura Premier. 26th Street, Corner McKinley Pkwy, Taguig, 1630 Metro Manila, Philippines

Posted on 18 July 2025

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