• Assists in planning and recommending training procedures to enhance training curriculum, delivery and organizational goals.
• Assists in identifying the training needs within each team.
• Coordinates and delivers corporate training programs.
• Implements and monitors the company’s orientation programme.
• Monitors delivery of general, core and management training.
• Prepares related documentation for company-sponsored training.
• Assists in ensuring training targets are met.
• Assists in monitoring training results and impact.
• Manages internship program from sourcing to placement, monitoring and overall program evaluation.
• Conducts network activities (e.g., participation in job fairs) with schools and universities and other institutions for sourcing new talent into the market and/ or career shifters and the like.
• Implements controls and creates mitigating measures, where necessary.
• Manage training records and prepare related reports.
  
  

• Monitor related developmental programs for employees.
• Prepare related reports.
  
  

• Microsoft Office
• English Communications Skills
• (written and oral)
• Presentation Skills
• Training Needs Analysis
• Basic Module Design, Development
• Instructional Design Software/ Learning Management System
  
  

• At least 3-5 years’ experience in a similar capacity, preferably from the BPO/ Shared Services industry.
• Able to design, develop training modules and conduct the same.
• Pro-active and highly analytical, good team player, attention to detail, strong organizational skills
• Good oral and written communication skills, fluency in the English language
• Willing to work on mid-shift
  
  

• Bachelor's degree

Please refer to job description.