Company Description

CHICHA San Chen, Taiwan's multi-award-winning tea shop, is dedicated to offering the finest ingredients and delivering excellence in every cup. Our commitment to quality and craftsmanship ensures a truly authentic tea experience. With a growing popularity worldwide, we invite you to taste the difference that sets us apart. Join us in bringing exceptional tea experiences to our customers!

Role Description

This is a full-time, on-site role for a Store Operations Manager based in Metro Manila. The Store Operations Manager will oversee daily retail operations, manage the store team, ensure excellent customer service, and maintain inventory control. Responsibilities include overseeing operations management, managing profit and loss (P&L), and ensuring compliance with company policies.

Qualifications

• Experience in Retail Operations and Operations Management
• Proficiency in P&L Management and Inventory Control
• Excellent Customer Service skills
• Strong leadership and team management abilities
• Effective communication and problem-solving skills
• Bachelor's degree in Business Administration, Management, or a related field is preferred
• Experience in the food and beverage industry is a plus

Please refer to job description.